Privacy policy
At Snel IPTV Kopen 4K we take your privacy seriously. This policy explains which personal data we process, why we do so, and which rights you have.
Which data we process
When you take out a subscription or request a trial we process your name, email address, phone number and the data needed to connect your account and devices.
When you contact us via WhatsApp or the contact form, we process the data you provide yourself, such as your name, email address and the content of your message.
We never process payment details ourselves. Your payment is handled by an external, PCI-certified payment provider.
Why we use your data
To deliver your subscription and manage your account.
To solve technical problems and improve our service.
To inform you about important changes to your subscription or our terms.
Sharing with third parties
We never sell your data. We only share it with parties that help us deliver the service, such as our payment provider and our technical hosting partners. Those parties are bound by confidentiality and a data processing agreement.
Retention period
We keep your data for as long as your subscription is active and for a maximum of 5 years afterwards to meet our fiscal and legal obligations. Support messages are kept for at most 24 months.
Your rights
You have the right to view, correct or delete your personal data, and to object to processing. Send your request to the email address on our contact page and we will respond within 30 days.
Cookies
We place functional cookies that are strictly necessary to run the website, and analytics cookies to understand how the website is used. You can block or delete cookies through your browser settings; the website will then only work partially.