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Support & klantenservice
Did something not work out? We are happy to help. Most questions are answered below already.
What we help with most
The most common questions concern installation, payment and adding an extra device.
- Installation help per device
- Questions about payment and invoices
- Adding an extra device
- Reporting a channel that does not work
Availability
We are reachable via WhatsApp and email. Have your account details or order number ready so we can help straight away.
Outages
If there is an outage, first check whether other devices in your home have the same problem. If only one device fails, it is usually an installation or connection question.
Contact
Send us a message or get in touch directly via the contact page.
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